Campus Information

Chicago, Illinois

As the largest city in the Midwest and home of Camping World Headquarters, Chicago, Illinois, offers an accessible spot to house our Camping World Technical Institute.

Marion, North Carolina

Marion, North Carolina is a small town at the edge of the Blue Ridge Mountains rich with true Southern Hospitality. Marion is the home of Camping World Technical Institute’s first campus.

Mesa, Arizona

CWTI’s third Campus in Mesa, Arizona opened in early 2019. This west coast campus welcomes associates to the Sonoran Desert making it an ideal location for training during the winter.

Available Courses

Apprentice (PDI) Course

The Technical Institute’s Apprentice PDI Course serves as introductory training for all newly hired and less experienced Service Technicians at Camping World.  In this course, attendees will acquire the basic skills and knowledge to perform the required responsibilities of a Service Technician.  Particular emphasis is placed on performing a Pre-Delivery Inspection (PDI).  The course includes a description of the necessary safety requirements.  The Technician is introduced to the overall process of the Service Department in order to understand how they interact with all of the other members of the Service Department Team.  Elements of Customer Service are emphasized to promote better retention of the Customers.

Journeyman

The Technical Institute’s Journeyman (Intermediate) course covers many essential functions of a Service Technician, some of which were introduced in the Apprentice PDI course. This training goes more in-depth and is conducted in an environment which provides valuable hands-on experience. The class incorporates the use of a trouble-shooting board which simulates the electrical system of an RV and its components. Additional topics are covered in this course such as hydraulics, maintenance and operation of slide-outs, brakes, wheel bearings, hitches, and all aspects of troubleshooting. The Technician will also be taught how to do repairs on the following: rooftops, appliances and fixtures, flooring, windows, etc.

Service Advisor

The Technical Institute’s Service Advisor course serves as introductory training for all newly hired and less experienced Service Advisors at Camping World. In this course, attendees will acquire the basic skills and knowledge to perform the required responsibilities of a Service Advisor. Particular emphasis is placed on providing excellent Customer Service. The course includes a description of the Service Department process and an understanding of how the Service Advisor fits within its process. The Advisor is provided detailed instructions to successfully manage work orders and to properly input information into the G2 system. Each Technical Institute Campus allows for ample time to role-play Customer interactions and walk-through’s.

Schedule of Events

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Events for August 2019

Calendar of Events

Calendar of Events
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Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

Marion, NC – Technician Training | Apprentice, PDI

Chicago, IL – Technician Training | Apprentice, PDI

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